Gilbert Mwiinga, BongoHive member and App developer, unveiling his Zambian Draft
Constitution Android App which he has since put on the Minister of Communications'
mobile phone. Photo by Silumesii Maboshe, Pencil Case Studios
Unfortunately, because the presentations were so engaging, we weren't able to ask the panel questions as time ran out. If I had had the opportunity I would have asked Mr. King how exactly all this would happen, especially if he expects this to occur on his network which can't even make it to 4G, it's at 3.75 which is just weird. If I need internet access to develop my App and I use an Airtel dongle/ router that keeps cutting in and out how long will it take for me to get my work done? And all those customers he was talking about, will they even be able to access and use the App when even internet access directly from a phone is also prone to unreliability? If they are as frustrated as me by Airtel's blatant abuse of its customers, especially in Zed because Zambians are so complacent and are fine with being shafted and getting crap customer service, then Mr. King is deluded. So I say to Mr. King, you are a very passionate and smart man so can you please trickle some of that down to your irritatingly nonchalant people whom I've stopped talking to because they either don't answer the phone at Customer Service or say without shame or enthusiasm to make change that there is nothing they can do in-person at stores. Thanks. Then I will believe all you said in your presentation can happen...